Progressive, modern medicine for family pets
|Monday - Friday||8:30 am - 6:00 pm|
|Saturday||8:30 am - 12:00 pm|
COVID-19 Policy Update
Saturday March 21 2020, updated Thurs Apr 2
As we all navigate the changes necessary to contain COVID-19, we would like to outline our current protocols to deal with this. Our goals are to keep our staff safe, while still providing for the needs of our patients.
- The clinic hours have changed: M-F 8:30AM-6PM , Sat 8:30AM-Noon
- We have postponed all elective procedures to reduce risk of exposure and to reduce our use of gloves and masks, which are in short supply.
- We have rescheduled wellness appointments unless there is an urgent concern.
- We are no longer allowing anyone other than staff into the building and our front door is now locked. This means that when you arrive for an urgent appointment or to pick up food/medications, you need to call us to let us know that you have arrived. Please see more on this below.
This is a difficult time and our staff and veterinarians are to be commended for their dedication in providing care for your pets. Here is what we are asking of you to help us continue to do this:
- If you have traveled outside of Canada in the past 14 days, PLEASE STAY HOME. If your pet needs to see us for an urgent health problem, please call us to arrange this and have someone else bring your pet for you.
- If we need to examine your pet, make sure that your dog is on a secure leash and collar or harness, and that your cat is in a secure carrier. We want them to be safe when they come with us from your car into the clinic. Again, you will not be allowed into the building. No exceptions.
- If you need to order food for your pet, please order it well ahead of when it is needed, but not in excess!! It now takes 7-10 days for these orders to be processed because of increased demand.
- If you need medication for your pet, please call 1-2 business days ahead and be prepared to pay for this over the phone with a credit card. If the medication your pet needs is a special order, please allow 5-7 business days.
- Please be kind to us! This is a very difficult time, and we are experiencing the frustrations of all of these changes. We are working hard to make ourselves efficient with this new way of life, and ask for your patience.
Ostrander Veterinary Clinic
At Ostrander Veterinary Clinic it is our pleasure to offer a warm, caring environment for you and your animals. Our full service hospital strives to offer progressive, modern medicine with an emphasis on disease prevention.
We provide diligent, attentive care for dogs, cats, rabbits, pigs, guinea pigs, ferrets and more.
In addition to general wellness, we offer services normally found in metropolitan centers like ultrasound, rehabilitation therapy, and digital x-rays.
We have pets, too
Our entire team is dedicated to improving all aspects of your pet’s physical and mental well being.
We consider your pet a member of our extended family and work with enthusiasm, compassion, understanding, and empathy.
If visiting the clinic for medications or prescription diets is impractical, you are welcome to order online. Items can be picked up at the clinic or delivered to your home, work, or even your cottage.
In addition to these veterinary exclusive items, we also have a selection of toys, treats, and grooming products chosen by veterinarians.
- Prescription Diets
- Grooming Products
Medications – Prescription Diets – Toys – Treats – Grooming Products
Pet Care Tips
Nutrition is an important part of keeping your pet happy and healthy. Every pet has different requirements for activity, growth and play.
Learn more about the types, importance, and timing of vaccinations for cats & dogs
Heartworm, roundworm, and tapeworm are serious and sometimes life-threatening parasites. Learn more about them, their prevention and treatment.
What is Epilepsy? What Causes Seizures? How Are Seizures Diagnosed? What Can I Do At Home?
Fleas, ticks and ear mites are far more serious than just uncomfortable annoyances. Learn more about them here.
Pets as young as 7 may be at an increased risk of developing age-related problems such as arthritis, diabetes, liver and kidney disease.
Did you know that ticks carry diseases that affect both pets and people? What can we do to protect our pets and your family?
Unfortunately, many dogs are fearful of thunderstorms. Learn more about what you can do to help.
Barking is a natural habit of dogs in times of play and warning. However, excessive noise can certainly be problematic. What can be done?
Chewing and mouthing a a natural part of a dog’s learning and socialization, but destructive chewing can be concerning and should not be ignored.
What’s normal and healthy regarding biting? Where and how should we draw the line?
Digging is common normal behaviour in dogs that can progress into a destructive habit.
Inappropriate elimination is a common and often frustrating problem for owners of both cats and dogs. Why do they do this? How can we help?
Due to the extreme social and structure pack nature of a dog, their ability to form very strong bonds with family members can sometimes lead to separation anxiety.
With warm summer weather comes the fear of the dreaded thunderstorms.
To your pet, a proper crate is similar to a natural den in the wild. Learn more about crate training and how to create a comfortable safe haven for your dog.
Obesity is a serious, although often overlooked, problem with our indoor companions. A good diet helps maintain a healthy body weight and happy pet.
Puppies start learning as soon as they are born. Obedience training is the core to developing a sound and healthy bond between you and your pet.
About the canine reproductive cycle and monitoring of the heat cycle.
When natural insemination isn’t practical or advisable, artificial insemination may be an option.
Planned, surgical whelping may be an option when the health of a canine mother or litter is at risk.