Progressive, modern medicine for family pets
|Monday - Thursday||8:30 am - 8:00 pm|
|Friday||8:30 am - 5:30 pm|
|Saturday||8:30 am - 12:00 pm|
COVID-19 Policy Update
updated Thurs Jul 23 2020
As Ontario moves through the re-opening phases, we are continually adjusting our clinic protocols as recommended by the Ontario Government and the Ontario Veterinary Medical Association.
LImited public entry is now allowed. This means each appointment may be accompanied by ONE person. Masks are required, and we will likewise wear masks during all interactions with the public. Staff will perform all patient restraint to avoid close contact (sometimes we have to get REALLY close!), and clients will be asked to remain seated in the provided chair.
HOW to visit
Please TEXT us at 519-842-7845 to let us know you have arrived. If you do not have a cell phone, you can check in with the staff member at the door. We will notify you when it is your turn (when there is an exam room available), and you will be able to come in to the clinic.
HOW TO PICK UP FOOD OR MEDICINE
Please call us in advance (1-2 business days if possible) so that we can have it ready for you. Please TEXT us at 519-842-7845 on arrival, or notify the staff member at the door. If there is no one in the reception area, you can come in to pay, but we encourage prepaying for all med or food pick ups.
As a final note, please be kind! Everyone has experienced these unprecedented circumstances, and we are doing our very best to be available for our beloved patients. We are very sad to have to say this, but being mean to our staff will not be tolerated!
We are looking forward to seeing you and your pet.
Ostrander Veterinary Clinic
At Ostrander Veterinary Clinic it is our pleasure to offer a warm, caring environment for you and your animals. Our full service hospital strives to offer progressive, modern medicine with an emphasis on disease prevention.
We provide diligent, attentive care for dogs, cats, rabbits, pigs, guinea pigs, ferrets and more.
In addition to general wellness, we offer services normally found in metropolitan centers like ultrasound, rehabilitation therapy, and digital x-rays.
We have pets, too
Our entire team is dedicated to improving all aspects of your pet’s physical and mental well being.
We consider your pet a member of our extended family and work with enthusiasm, compassion, understanding, and empathy.
If visiting the clinic for medications or prescription diets is impractical, you are welcome to order online. Items can be picked up at the clinic or delivered to your home, work, or even your cottage.
In addition to these veterinary exclusive items, we also have a selection of toys, treats, and grooming products chosen by veterinarians.
- Prescription Diets
- Grooming Products
Medications – Prescription Diets – Toys – Treats – Grooming Products
Pet Care Tips
Nutrition is an important part of keeping your pet happy and healthy. Every pet has different requirements for activity, growth and play.
Learn more about the types, importance, and timing of vaccinations for cats & dogs
Heartworm, roundworm, and tapeworm are serious and sometimes life-threatening parasites. Learn more about them, their prevention and treatment.
What is Epilepsy? What Causes Seizures? How Are Seizures Diagnosed? What Can I Do At Home?
Fleas, ticks and ear mites are far more serious than just uncomfortable annoyances. Learn more about them here.
Pets as young as 7 may be at an increased risk of developing age-related problems such as arthritis, diabetes, liver and kidney disease.
Did you know that ticks carry diseases that affect both pets and people? What can we do to protect our pets and your family?
Unfortunately, many dogs are fearful of thunderstorms. Learn more about what you can do to help.
Barking is a natural habit of dogs in times of play and warning. However, excessive noise can certainly be problematic. What can be done?
Chewing and mouthing a a natural part of a dog’s learning and socialization, but destructive chewing can be concerning and should not be ignored.
What’s normal and healthy regarding biting? Where and how should we draw the line?
Digging is common normal behaviour in dogs that can progress into a destructive habit.
Inappropriate elimination is a common and often frustrating problem for owners of both cats and dogs. Why do they do this? How can we help?
Due to the extreme social and structure pack nature of a dog, their ability to form very strong bonds with family members can sometimes lead to separation anxiety.
With warm summer weather comes the fear of the dreaded thunderstorms.
To your pet, a proper crate is similar to a natural den in the wild. Learn more about crate training and how to create a comfortable safe haven for your dog.
Obesity is a serious, although often overlooked, problem with our indoor companions. A good diet helps maintain a healthy body weight and happy pet.
Puppies start learning as soon as they are born. Obedience training is the core to developing a sound and healthy bond between you and your pet.
About the canine reproductive cycle and monitoring of the heat cycle.
When natural insemination isn’t practical or advisable, artificial insemination may be an option.
Planned, surgical whelping may be an option when the health of a canine mother or litter is at risk.